901 West Pratt St., Baltimore, MD 21223
Phone:410-752-2490

 

Day Out With Thomas FAQ

PRE-EVENT INFORMATION

What is Day Out With Thomas™?
Day Out With Thomas™ is a family event that offers aspiring engineers and their families the unique opportunity to take a ride with the classic storybook engine, Thomas the Tank Engine™ at regional heritage railroads across the country. 
 
Who is Thomas the Tank Engine?
Since Thomas the Tank Engine left the depot more than 65 years ago, this Really Useful Engine and his Island of Sodor friends have chugged their way into the hearts of preschoolers and grownups worldwide. Based on The Railway Series of classic stories authored by a father who loved trains and wanted a shared experience with his son, Thomas & Friends™ is a rite of passage that inspires the imagination while teaching the life lessons of friendship, exploration and cooperation.
 
What are the appropriate ages for Day Out With Thomas?
Day Out With Thomas is a family event that welcomes passengers of all ages.

Where is the event?
B&O RailroadMuseum, 901 W.Pratt Street, Baltimore, MD 21223
 Click for Directions

When is the event?
Friday through Sunday, April 25 - 27, and May 2 - 4, 2014

When do tickets go on sale?
For B&O Members, tickets go on sale January 2 by entering the "member code". To become a member click Membership. Tickets go on sale to
B&O Members and the general public on January 16. Purchase tickets 

How much are tickets?
Tickets are $20. for ages 2 and up. Advance purchase is recommended. Ticket sales are final. Event is rain or shine.

How do I purchase tickets?
Tickets are available by visiting Day Out With Thomas main page
www.ticketweb.com/dowt or by calling Ticketweb at 866.468.7630.

Who needs tickets?
Tickets are required for guests ages two and up. Please note B&O Membership cards, passes, coupons, discounts, consignment tickets, etc. are not accepted for admission during this event.

What is included in the ticket price?
A ticket for Day Out With Thomas includes the train ride with Thomas the Tank Engine, as well as a variety of Thomas & Friends themed entertainment, including Storytelling and Video Viewing, Temporary Tattoos of Island of Sodor friends, and an Imagination Station with Arts & Crafts and more. Guests will also have the opportunity to meet Sir Topham Hatt, the Controller of the Railway on the Island of Sodor.

How will I receive my tickets?
If purchased three weeks or more in advance of the event, guests will receive their tickets in the mail. Guests that purchase tickets closer to the event date can pick up their tickets at Will Call the day of the event.

Are there any refunds?
There will be no refunds or exchanges.

Will Thomas the Tank Engine be there?
Thomas the Tank Engine has traveled all the way from the Island of Sodor and has arrived Right on Time to take a ride with you and your family.

Will Sir Topham Hatt be there?
Yes, Sir Topham Hatt will take time away from his busy schedule as Controller of the Railway on the Island of Sodor to meet and take pictures with guests.

Do you recommend purchasing tickets in advance?
Due to the popularity of Day Out With Thomas, advance ticket purchase is highly recommended. It is not uncommon for events to sell out. When purchasing tickets you will be asked to select a specific date and time for your ride with Thomas. Your ticket is valid only for that date and time.
 
DAY OF EVENT INFORMATION

What times do trains depart?
Train ride times are:
Friday, April 25 and May 2:
10:00 a.m. 10:45 a.m. 11:30 a.m. 12:15 p.m. 1:00 p.m. 2:00 p.m. 3:15 p.m.
Saturday, April 26 & May 3:
9:15 a.m. 10:00 a.m. 10:45 a.m. 11:30 a.m. 12:15 p.m. 1:00 p.m. 1:45 p.m. 2:30 p.m. 3:15 p.m. 4:00 p.m. 4:45 p.m.
Sunday, April 27 & May 4:
9:15 a.m. 10:00 a.m. 10:45 a.m. 11:30 a.m. 12:15 p.m. 1:00 p.m. 1:45 p.m. 2:30 p.m. 3:15 p.m. 4:00 p.m.

When should we arrive for our train ride with Thomas?
It is recommended that guests arrive at the event at least one hour before their scheduled departure.

Is there assigned seating on the train?
Tickets are assigned by time. Guests must be together during boarding if they wish to sit together on the train.

How long is the train ride?
The train ride behind Thomas the Tank Engine is approximately 25 minutes round trip.

Are you limited to just one train ride?
There is one train ride per ticket.

How do I get to there?
Click here for Directions

Is there parking available on site?
Yes, there is FREE off street on site parking available.

Is there an additional cost for parking?
Not for on-site parking.

What if there is inclement weather?
Day Out With Thomas events take place rain or shine.

Are cameras allowed?
Absolutely! Guests are encouraged to capture their Day Out With Thomas memories for their photo album.

Will there be food available?
Yes.

Are strollers permitted?
Day Out With Thomas is a family event that welcomes guests of all ages. There is even a designated area for “stroller parking” during the train ride.

Is the event handicap accessible?
Yes

Are pets allowed?
No pets are allowed at Day Out With Thomas.

Is there available lodging in the area?
Yes, for hotel accommodations please visit www.baltimore.org

How do I find out about other events?
You can find the complete Day Out With Thomas 2014 schedule by clicking on www.thomasandfriends.com/dowt.
Does the Museum provide an on-site interpreter during this event?
Those visitors who may require this accommodation during their visit should email info@borail.org at least two weeks prior to their expected visit.

 
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